![]() Custom Clear Condition allows you to define the rule that will clear the alert.The only way to clear the alert is to dismiss it manually through your configured PSA (Autotask, Freshdesk, or ConnectWise Manage) or through the Auvik interface. No Clear Condition - Clear by Dismissing never closes the Auvik alert even if it’s been resolved.For example, if the alert trigger condition is defined as Device Online Status is equal to Offline, the default clear condition would be Device Online Status is now equal to Online (DEFAULT) Inverse of Trigger Condition takes a defined trigger condition and applies the opposite.* You have three options for clear conditions: Example: This issue often happens because of x. Optional: Use the Comment field to share knowledge with co-workers or to leave yourself tips and reminders.To receive notification of the alert, select one or more existing notification channels.Otherwise, select the appropriate pause condition. To stop the alert from pausing for specific entities, select Disable.The other fields can be changed or left at the default settings, depending on what you want. You must include an alert name, description, severity, trigger condition, and clear condition *. Hover over the Add Alert button and select the type of alert you’re adding: Network/Device/Interface, Service, or Component.Click Manage Alerts in the side navigation bar.To add an alert to a specific client, add the alert from that client’s dashboard. Alerts specific to the Auvik collector.Įach alert type is added in the same way. You can apply alerts to all entities, services, or components on your network, or just to a specific set of entities, services, or components.Īdding a new alert from your MSP dashboard adds the alert to all your clients.Alerts specific to components associated to your VMware hypervisors.Alerts specific to your network, a particular device or device type, or a particular interface.There are three types of alerts you can add in Auvik: Edit multiple alerts for pause configuration.For more information on filtering, see How to filter data in Auvik.Īlerts edited from the client’s dashboard are not overwritten by any alert edits you make from your MSP dashboard. You can filter the alerts list to show only certain alerts. ![]() You can also create your own custom alerts. Auvik comes with a set of pre-configured alerts, most of which you can edit or delete. ![]()
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